- Institutional Technology
Institutional Technology
Weekly Routine Maintenance Schedule (Sat-Sun 12am-8am)
We perform routine systems maintenance on computer workstations as well as devices in the data center every week. Routine maintenance operations take place on Saturdays and Sundays between 12:00am and 8:00am. During those hours, you will want to save your work often and make archival copies of any files you may have open at that time. Maintenance operations during those hours can affect office and laboratory workstations (including workstation restarts with warnings), network storage systems (home spaces, web shares), web site servers, administrative systems, and email systems. Laboratory and office workstations perform software updates nightly and laboratory workstations restart every morning after showing a warning.
Quick Links
- Account Manager Information
- Administrative Systems Tech Support
- Anti-Virus Software
- Athena VDI Pilot Initiative
- Course Resources
- CyberSecurity Awareness
- Email
- Course Email Aliases
- Gmail - email accounts powered by Google
- iPhone Connection
- Home Space
- Connect within Campus - residential and wireless networks only
- Remote Access to Homespace - VPN and SFTP instructions
- Your Web Space and How to Use It
- Notebook Program
- Software Imaging Instructions - for use on campus
- VPN Installation Instructions - for using the VPN on Windows/Mac notebooks
- Athena VDI Pilot Information and Instructions
- New Tech Support System - Spring 2016
Institutional Technology
Regular Hours
Monday-Friday 8:30am-4:30pm
Summer Hours
Monday-Friday 9:00am-4:00pm
After Hours Phone Support (when classes are in session)
Monday-Thursday 5:00pm-10:00pm
Saturday 9:00am-6:00pm
Sunday 9:00am-10:00pm
phone: (941)359-7633 (includes after hours)
fax: (941)359-7615
online support requests (for current students, faculty, and staff): support.ringling.edu
All other inquiries, please use the contact form.