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My Notebook - Safety and Security

    My Notebook: Safety and Security

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    The notebook computer is a great tool for learning. You should use caution while using the notebook computer or any other electronic device. Here are a few reminders.

    It is not a "Laptop"

    You may be wondering why we do not call the computer you received a “laptop” computer. The name “laptop computer” infers that you can place the device on your lap while you are using it. Since notebook computers are an electronic device and contain a battery, they get very hot while in use. The kickstand in some of the models are meant to be used on hard, sturdy surfaces free of obstructions which might impede airflow.

    Wacom MobileStudio Pro users:

    This computer has a three-position removable kickstand for using on a sturdy surface, and is not meant to be used on your lap with the kickstand in its opened position. Please use caution when plugging in cables and their placement since they can be a tripping hazard.

    Please do not use a power cord or plug which has become frayed or damaged since it could present a shock or fire hazard to yourself or others. Seek assistance from IT support as soon as possible so we can address this for you.

    HP Zbook users:

    This computer has a built-in kickstand which opens from zero to 130 degrees. Take caution that you do not force it past 130 degrees or you risk bending the frame. During operation, please use on a sturdy surface free from obstructions. Blankets can restrict airflow which helps cool the computer. It is not meant to be used on your lap with the kickstand open. Please use caution when plugging in cables and their placement since they can be a tripping hazard.

    Please do not use a power cord or plug which has become frayed or damaged since it could present a shock or fire hazard to yourself or others. Seek assistance from IT support as soon as possible so we can address this for you.

    Macbook Pro users:

    Set up your MacBook Pro on a stable work surface that allows for adequate air circulation under and around the computer. Do not operate your MacBook Pro on a pillow or other soft material, as the material can block the airflow vents. Never place anything over the keyboard when operating your MacBook Pro. Never push objects into the ventilation openings.The bottom of your MacBook Pro may become very warm during normal use. If your MacBook Pro is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface.

    Please do not use a power cord or plug which has become frayed or damaged since it could present a shock or fire hazard to yourself or others. Seek assistance from IT support as soon as possible so we can address this for you.

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    User Passwords

    HP Z-Book Notebooks:

    When you create your computer login password during initial setup you are creating a local computer account. It is important to understand that this password may, and is recommended to be different form your network / email password. Be sure to use a memorable password. 

    The HP Z-Book notebook also comes with the capability to enable facial or fingerprint recognition if you would like enhanced security to unlock and log in to the computer.

     

    Macbook Pro notebooks:

    When you create your computer login password during initial setup you are creating a local computer account. It is important to understand that this password may, and is recommended to be different form your network / email password. Be sure to use a memorable password. Do not use the same password as your Ringling network account.

    Mac OS X may request your password when you install new software or perform updates through “Software Update” (see “Software Updates” for more information.) This is a security feature to verify your credentials when you attempt to modify the software in the system.

    Report Theft, Loss, or Damage

       

    As stated in the User Agreement, you must report theft (or suspected theft) or other loss of the computer within 48 hours to the Help Desk at Institutional Technology and to the police department in the jurisdiction in which the theft or loss is believed to have occurred. Ringling College of Art and Design will bill you for the replacement cost of the notebook and accessories should you fail to report theft or loss, or suspected theft or loss, within 48 hours of the incident. To receive a replacement, you will need to submit a written copy of the police report to the Help Desk at Institutional Technology. In cases of theft or loss, you may be responsible for a fee as stated in the user agreement, which will be added to your student account through student billing.

    Should the notebook computer become damaged with regular use, you must report the damage to the Help Desk at Institutional Technology within 48 hours. 

    Institutional Technology


    IT Support Hours

    Monday - Friday: 8:30am - 4:30pm


    phone: (941)359-7633

    fax: (941)359-7615

    online support requests (for current students, faculty, and staff): support@ringling.edu