Welcome to: Institutional Technology Facebook Twitter YouTube LinkedIn Behance Network

My Notebook - Available Software

    MacBook Pro: Available Software

    Return to Main Page

    How to Obtain All Available Software 

    The initial setup of your MacBook Pro should include all of the core software needed for your first year classes.

    For upperclassmen and all other software updates, we have some exciting new changes in the works for how we will be offering things this year. Please stay tuned to this page and Ringling College announcements for more information!

     

    Sharing Ringling’s License On and Off Campus

    Some of the software that we provide uses a "shared license." This means that when you use the software either on or off campus, a license is “checked out” to you for select applications. This process happens transparently, but you do need to be connected to the Internet once every 30 days to be able to check out a license.

    The software we use to manage the licenses is called KeyAccess. This program runs automatically as required for the “keyed” applications. KeyAccess will report an error if it cannot connect through the Internet to check out a license. As long as you are connected to the Internet and the notebook can access the license server at Ringling College, you should not receive any error messages.

    OS and Security Updates: How to Keep the Notebook Up-to-Date

    Apple provides its own App Store which will keep core Apple applications such as your operating system, iTunes, etc.. up to date. While we recommend always installing security updates for your operating system, we do not recommend upgrading to an entirely new version of the OS until instructed to do so by IT Personnel. This will help prevent any compatibility issues that may occur between the software we provide and the operating system on your notebook.

    To update Mac OS using the App Store, click on the blue App Store icon on the bottom right of your screen, then click on “Updates” button along the top row. This will open the tool that will immediately begin checking for updates. If updates are found, click on “Update” next to the ones you wish to update, or "Update All" if you want to grab the latest version of everything. As always, if you have any questions about any of the updates being offered, please feel free to contact the IT Help Desk for assistance.

    Institutional Technology

    Regular Hours
    Monday-Friday 8:30am-4:30pm

    Summer Hours
    Monday-Friday 9:00am-4:00pm

    After Hours Phone Support (when classes are in session)
    Monday-Thursday 5:00pm-10:00pm
    Saturday 9:00am-10:00pm
    Sunday 9:00am-10:00pm

    phone: (941)359-7633 (includes after hours)
    fax: (941)359-7615

    online support requests (for current students, faculty, and staff): support.ringling.edu