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Safety and Security

    It Is Not a "Laptop"

    This computer has a kickstand for using on a sturdy surface, and is not meant to be used on your lap like a traditional laptop. Please use caution when plugging in cables and their placement since they can be a tripping hazard.

    Please do not use a power cord or plug which has become frayed or damaged since it could present a shock or fire hazard to yourself or others. Seek assistance from IT support as soon as possible so we can address this for you.

     

     

    User Passwords

    When you create your computer login password during initial setup you are creating a local computer account. It is important to understand that this password may, and is recommended to be different form your network / email password. Be sure to use a memorable password. 

    The HP Z-Book notebook also comes with the capability to enable facial or fingerprint recognition if you would like enhanced security to unlock and log in to the computer.

     

     

    Report Theft, Loss, or Damage

    As stated in the User Agreement, you must report theft (or suspected theft) or other loss of the computer within 48 hours to the Help Desk at Institutional Technology and to the police department in the jurisdiction in which the theft or loss is believed to have occurred. Ringling College of Art and Design will bill you for the replacement cost of the notebook and accessories should you fail to report theft or loss, or suspected theft or loss, within 48 hours of the incident. To receive a replacement, you will need to submit a written copy of the police report to the Help Desk at Institutional Technology. In cases of theft or loss, you may be responsible for a fee as stated in the user agreement, which will be added to your student account through student billing.

    Should the notebook computer become damaged with regular use, you must report the damage to the Help Desk at Institutional Technology within 48 hours. 

     

     

    Security Updates

    Microsoft Windows can be set to automatically install security updates and we recommend doing this to help keep your files and personal data secure. For even more protection than what is built-in to Windows, we also encourage you to install an Anti-Virus of your choosing. There are many vendors to choose from and some even have free versions in addition to their premium offerings.

     

     

    Institutional Technology


    Support Hours

    Monday - Friday: 8:30am - 4:30pm

     

    After Hours and Weekend Phone Support

    Monday - Thursday: 5:00pm - 10:00pm

    Saturday and Sunday:  9:00am - 10:00pm


    phone: (941)359-7633 (includes after hours)

    fax: (941)359-7615

    online support requests (for current students, faculty, and staff): support@ringling.edu