How To Get Help
- Message your render wrangler at ca.render.wrangler@gmail.com during their shifts.
- Email render@ringling.edu
- Submit a helpdesk ticket
- Contact the IT Help Desk via the contact information posted at the bottom of this page.
Render Checklist
- Have I adjusted sampling in individual channels before increasing Camera sampling?
- Is motion blur on?
- Do I have a renderable camera?
- Am I rendering at the correct resolution?
- Is my extension (name_#.ext) correct?
- Did I chose EXR as the file output?
- Have I made render passes? (zdepth, shadowcollector, etc)
- Are my file textures the correct size? (either 512 or 1024 squares, MAX 2048 for closeups)
- Have I baked out my HDR studio map if using HDRLightStudio?
- Are my render layers turned on/off correctly?
- Is there a light in every render layer? Are the right lights on?
- Are my textures all pathed to Sourceimages and in correct directory?
- Is the geo correct in every render layer?
- Am I rendering with the alpha channel?
- Is my project directory correct? Have I set my project?
- Do I have incorrect characters or spaces in my scene name/directory?
- Have I tested a local render first?
- Have I saved my scene first?
- Have I sent a test sequence of FRAME STEP 10?
Known Issues and Workarounds
Sometimes the issue you are encountering is an issue that already has a solution.
Take a look at the list of known issues and solutions/workarounds to see if the solution is there.